Demand Media has announced its acquisition of registrar Name.com Demand Media already owns eNom, which is a reseller / wholesale registrar. Name.com, however, is retail based and has worked hard to build up its reputation in terms of customer service. According to the release Name.com has over 1.5 million domain names under management. According to… Continue reading Demand Media Buys Name.com
Tag: customer service
ICANN Provides Updates On New TLD System Outage
ICANN posted another update on the new TLD application system’s outage earlier this morning. At the moment ICANN is still investigating the issue and working on a fix. They intend to make clarify when the application will be back online by 2359 UTC on Monday 16 April. Here’s the full statement: Statement by Akram Atallah,… Continue reading ICANN Provides Updates On New TLD System Outage
ICANN Takes “Fail” To A Whole New Level
Today is April 12 2012. It’s also meant to be the day that the new TLD application window closes. Now it’s not. No. ICANN has spectacularly failed to manage the new TLD process and will miss its own deadline by over a week. Any prospective new TLD applicant will be greeted with the following message… Continue reading ICANN Takes “Fail” To A Whole New Level
The Downside To UltraCheap Registrars
Some domain registrars only USP (unique selling point) is price. I’ve mentioned the issues with DirectI’s pricing structures in the past. With the price increase this week I was more or less expecting there to be some kind of backlash, but I wasn’t expecting this: All the Pending gTLD Transfer Orders (i.e. orders that haven’t… Continue reading The Downside To UltraCheap Registrars